LogMeIn review

There is no free version of LogMeIn. LogMeIn Free was discontinued on 21 January 2014 with a seven-day grace period, and nothing has replaced it. Every current LogMeIn product is a paid business subscription. If you arrived looking for a free download, the tools that actually offer one are RustDesk, AeroAdmin and AnyDesk.

LogMeIn is not really a product any more — it is a family of them, aimed at IT departments and support desks rather than individuals. It is capable, it is well established, and it is priced accordingly. For anybody hoping to reach their home PC from a laptop, it is the wrong page.

The name has changed twice, which is why nothing matches

If searching for LogMeIn returns contradictory results, this is why:

The company rebranded from LogMeIn to GoTo in February 2022, folding its products into a unified GoTo platform.
In January 2025 it reversed course, bringing the LogMeIn name back for its IT portfolio.

So documentation, reviews and support articles written between 2022 and 2025 refer to GoTo Resolve, GoTo Central and so on — the same software under the name it no longer uses. Anything describing “LogMeIn Free” predates 2014 and is describing a product that no longer exists.

What LogMeIn actually sells

Product	What it is for
LogMeIn Pro	Remote access to your own machines — the closest descendant of the old consumer product
LogMeIn Central	Managing and monitoring a fleet of endpoints
LogMeIn Rescue	On-demand support: the technician sends a code, the customer joins a session
LogMeIn Resolve	Combined IT management and support platform (formerly GoTo Resolve)
LogMeIn Miradore	Mobile device management

Rescue is the one most people encounter, usually without choosing it. A support agent reads out a six-digit code, you enter it on a web page, a small applet downloads and the session begins. There is nothing to install permanently and no account to create — which is the point, and also why it is invisible as a product until you need to buy it.

What it costs

LogMeIn Rescue is quoted from roughly $109 a month billed annually, with flat-rate plans around $149 a month, and mobile support typically priced as an add-on. Central and Resolve are quoted per technician and per managed endpoint, with pricing that varies enough that LogMeIn generally wants you to talk to sales.

For scale: that is roughly four to six times what TeamViewer’s entry plan costs, and against RustDesk the comparison is with zero. LogMeIn is not competing on price and does not pretend to.

Prices shift and depend on region and negotiation — treat these as a sense of scale and get a quote for anything real.

Where the money goes

To be fair to it, LogMeIn is buying you things the free tools genuinely do not have:

Multi-technician support desks with session queues, transfers and supervisor monitoring.
Reporting and audit trails that satisfy a compliance requirement.
Mobile device support, including iOS and Android, as a managed capability rather than a workaround.
Enterprise authentication — single sign-on, directory integration, permission tiers.
A support contract with somebody contractually obliged to answer.

If you run a support desk with several technicians and an auditor, these are not luxuries. If you are one person helping your family, you are paying for an organisational structure you do not have.

Where LogMeIn falls short

No free tier and no cheap tier. The entry point is a business subscription.
The branding history is genuinely confusing, and two rebrands in three years have left the documentation trail inconsistent.
Killing LogMeIn Free with seven days’ notice in 2014 cost the company a great deal of goodwill, and it is still the first thing long-time users mention.
Heavier than the alternatives — accounts, consoles and agents, against a 2 MB executable.
Pricing is opaque above the entry plans, which means a sales conversation before you know the number.

Who it is for

LogMeIn makes sense for an organisation running a genuine support function: multiple technicians, managed endpoints, compliance obligations and a budget that treats support tooling as infrastructure. In that context it is a credible, mature choice.

For everybody else on this site’s audience — individuals, small businesses, anybody helping someone remotely without a purchase order — it is the wrong shape of product. AnyDesk for personal use, RustDesk for free commercial use, TeamViewer if you want a commercial platform at a fraction of the cost.

If the pricing has sent you looking for alternatives, free remote desktop for business covers the options that are genuinely free for commercial use.

For the same question asked of the other big commercial name, see the best free TeamViewer alternatives.

Researched against LogMeIn and GoTo announcements and third-party pricing listings in September 2026. LogMeIn Free was discontinued in January 2014; the LogMeIn brand returned in January 2025 after three years as GoTo. Prices are indicative only — request a quote.